Welcome back to the movies! Before you head to your next movie, please review the following health and safety measures that have been put in place.
At this time, the following locations are temporarily closed per Public Health Guidelines.
- Imagine Cinemas Market Square
- Imagine Cinemas Carlton
- Imagine Cinemas Keswick
- Imagine Cinemas Promenade
- Imagine Cinemas Elgin Mills
h
WHAT TO KNOW BEFORE YOU GO:
Welcome back to the movies! As our locations open, the safety of our team members and guests is our number one priority.
If you are ready for a movie outing, please read our health and safety measures below that have put in place to ensure your moviegoing experience is a fun and safe one.
WHAT WE’RE DOING:
We’re continuing to update protocols based on the latest government recommendations. Here’s what to expect when you visit:
Limited Seating
Auditorium capacity will be limited to ensure a 2-metre distance between groups. At theatres with reserved seating, we will be blocking seats online so groups do not book next to each other.
Distance between Groups
For reserved seating auditoriums, we have left space between groups. All available seats will be physically distanced from other groups.
Employee Screening
All employees must pass a health screening prior to each shift. Employees will be required to wear a facemask or shield for the duration of their shift.
All employees must pass a health screening prior to each shift. Employees will be required to wear a facemask or shield for the duration of their shift.
Increased Cleaning
Showtimes are staggered with longer intermissions so we can disinfect seats after every showtime. We have increased cleaning procedures and dedicated staff members focused on the task. Hand sanitizer is also available for guests.
GUIDELINES FOR GUESTS:
For the safety of our team members and guests, we ask that you:
Stay Home if You Feel Sick
Please do not attend Imagine Cinemas if you feel sick, have COVID-19 symptoms, or have been in contact with someone who has tested positive for Covid-19.
Wear A Mask
Please wear your mask in all theatre areas such as the lobby, washrooms, concession, auditorium and as you exit the theatre. Once you’re in your seat you are welcome to remove your mask for the purpose of enjoying food or beverage.
Purchase Tickets Online
At this time tickets will not be available on site. Please reserve your tickets in advance at imaginecinemas.com.
Use Contactless Payment Methods
At this time cash will not be accepted. Please use contactless payment methods such as Debit, Credit or Gift Cards instead.
Follow Posted Signs & Physical Distancing Markings
For the safety of our team members and other guests, please follow all signs and physical distancing markings posted at the theatre.
Sanitize Your Hands
Please sanitize your hands at the provided stations.
Please refrain from arriving more than 15 minutes in advance.
Find a full overview of our Covid-19 response and FAQ here.
