How do I obtain a ticket refund?

All online sales are final.

 

 Can I exchange my ticket for a different date/showtime/movie?

All online sales are final refunds/exchanges will not be processed.

 

I missed my movie, can I get a refund?

Sorry, we do not offer refunds/exchanges once the movie has started.

 

What do I do if I was double charged?

 Please send your confirmation number, email address entered at the time of purchase, location you purchased for and the last four digits of your card number used to contact@imaginecinemas.com and a team member will get back to you.